Shipping policy

Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • If there are delays due to high order volume or unforeseen circumstances, we will notify you via email.

Shipping Methods & Delivery Times

We offer the following shipping options:

Domestic Shipping (Within [Your Country])

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Next business day delivery if the order is placed before [cutoff time].

International Shipping

  • Standard International Shipping: Estimated delivery within 7-21 business days.
  • Express International Shipping: Estimated delivery within 5-10 business days.
  • International delivery times may vary due to customs processing in the destination country.

Shipping Rates

  • Shipping rates are calculated at checkout based on location and selected shipping method.
  • Free shipping is available for orders over [5000] (where applicable).

Tracking Your Order

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the link provided in the email.

Customs, Duties & Taxes

  • International orders may be subject to customs fees, import duties, and taxes.
  • These charges are determined by the destination country and are the customer’s responsibility.
  • We are not responsible for delays caused by customs processing.

Lost or Stolen Packages

  • We are not responsible for lost or stolen packages once marked as “delivered” by the carrier.
  • If your package is lost in transit, please contact us, and we will assist in filing a claim with the shipping carrier.

Address Errors & Undeliverable Packages

  • Please ensure that your shipping address is correct before placing an order.
  • If a package is returned due to an incorrect or incomplete address, the customer is responsible for reshipping fees.

Contact Us

For any questions or concerns regarding shipping, please contact our customer service team at trousers.pkk@gmail.com or whatsApp 03322933445